Privacy policy
Effective date: 10.10.2025
This Privacy Policy explains how ORO MOMENTUM (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make a purchase from www.oromomentum-shop.com (the “Site”), operated through Shopify, or when you shop with us via other platforms such as Etsy.
1. Data Controller
ORO MOMENTUM Natalia Liczberska
Kochanowskiego 12a/8
40-035, Katowice, Poland
Email: info@oromomentum-shop.com
NIP: 6351877424
REGON: 542878390
We are the controller of your personal data under the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
2. Personal Data We Collect
We may collect and process the following personal data:
- Identity and contact data – name, email, phone number, billing and shipping address.
- Order and payment data – purchased products, payment confirmation (processed securely via our payment partners), and order details.
- Account data – if you create an account, your login credentials and preferences.
- Communication data – information included in your messages, emails, or contact forms.
- Technical and usage data – IP address, device, browser type, time zone, and cookies used for site analytics and security.
We do not knowingly collect personal data from children under 16 years of age.
3. How We Use Your Personal Data
We process your personal data for the following purposes:
- To process and deliver your orders and handle returns or exchanges.
- To communicate with you regarding orders, questions, or service updates.
- To comply with accounting, tax, and legal obligations.
- To improve our website and customer experience.
- To send marketing communications if you have given explicit consent.
4. Legal Basis for Processing
We process your data on the following legal bases:
- Contract performance – necessary to fulfill your order or provide requested services.
- Legal obligation – to comply with laws, such as accounting and tax requirements.
- Legitimate interest – to maintain, improve, and secure our services and prevent fraud.
- Consent – when you subscribe to newsletters or agree to marketing communications.
You may withdraw your consent at any time by contacting us at info@oromomentum-shop.com.
5. Sharing of Personal Data
We only share your data when necessary for the operation of our business, including with:
- Shopify, our e-commerce platform provider.
- Etsy, for purchases made on that platform.
- Payment providers, such as Shopify Payments, PayPal, or Stripe.
- Shipping carriers and logistics partners for order delivery.
- IT and analytics providers helping us maintain and optimize our website.
- Legal authorities when required by law.
All third parties act as data processors under GDPR-compliant agreements and handle your data securely.
6. International Data Transfers
Your data may be transferred outside the European Economic Area (EEA), for example, to Shopify’s servers. When this happens, we rely on appropriate safeguards, such as the Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure an adequate level of protection.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, usually up to 6 years to meet legal and tax requirements, or longer where required by law.
8. Your Rights (Under GDPR)
You have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing.
- Request data portability.
- Withdraw consent for marketing at any time.
- File a complaint with your local data protection authority if you believe your rights are being violated.
You can exercise your rights by contacting us at info@oromomentum-shop.com.
9. Cookies
We use cookies to improve your browsing experience, analyze traffic, and ensure proper website functionality. You can manage or disable cookies through your browser settings. For detailed information on Shopify’s cookies, visit https://www.shopify.com/legal/cookies.
10. Data Security
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we take all reasonable precautions, no online system is completely secure, and we cannot guarantee absolute protection of transmitted data.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. All updates will be published on this page with a new “Effective Date.”
12. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
info@oromomentum-shop.com
